Return Policy

Last updated: July 2026

We want you to be completely satisfied with your purchase. If something isn't right, we're here to help.

Return Window

You have 30 days from the date of delivery to request a return. After 30 days, we are unable to accept returns.

Eligibility

To be eligible for a return, your item must be:

• Unused and in the same condition as received
• In its original packaging with all tags and accessories included

Non-Returnable Items

The following items cannot be returned:

• Opened nursery items (for hygiene reasons)
• Personalized or custom-made products
• Items marked as final sale

How to Start a Return

To initiate a return, please contact us at contact@empiredesbebes.com with your order number and reason for return. Our team will guide you through the process.

Refunds

Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed within 5–10 business days to your original payment method.

Questions?

If you have any questions about our return policy, please don't hesitate to contact us.